Technical Specs
Frequently Asked Questions
When will my order arrive?
The shipping time is generally 2-3 days depending on the service selected. We do everything in our power to expedite your order. Please note service setup is handled manually. Our team will contact you within 48 hours of purchase to activate your account and get you up and running.
What exactly is the Dispatcher Console?
The Dispatcher Console is your central command center for managing and communicating with RM-1560 users in the field. It gives you real-time visibility, control, and communication capabilities from any internet-connected device.
Here’s what you can do with it:
📍 Live Location Monitoring – Track users in real time on a digital map
📢 Broadcast Calls – Send one message to all users at once
👤 Private Calls – Connect directly with any single user
🧑🤝🧑 Group Management – Organize users into custom groups
🚧 Geo-Fencing Alerts – Get notified when users enter or leave defined zones
🕒 Route History Playback – Review movement history, speed, and routes
📞 Peer-to-Peer Calling – Enable direct calls between users
🛠️ Custom Groups – Create specialized teams for specific tasks
🎙️ Call Recording – Access recordings for training or documentation
🆘 Emergency SOS Alerts – Get immediate alerts from any device
💬 Instant Messaging – Send messages to individuals or all users instantly
Can I return an item if I'm dissatisfied?
Yes! We stand by our products. Please see our return policy or call (888) 520-6273.
Is there a monthly service fee after purchase?
For a limited time, your first 30 days of service are completely free with your RM-1560 purchase. After that, you’ll be automatically subscribed to our Push-to-Talk & Dispatcher Console service for just $27/month. You can cancel anytime—no contracts, no hassle.
